Privacy Policy
Last updated: December 12, 2025
StepwiseHealth operates this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide you, the customer, with a curated shopping experience. StepwiseHealth is powered by Shopify.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls.
Personal Information We Collect or Process
“Personal information” means information that identifies or can reasonably be linked to you. We may collect the following categories:
- Contact details (name, address, phone number, email)
- Financial information (payment card details, transaction data)
- Account information (username, password, preferences)
- Transaction information (orders, returns, wishlist activity)
- Communications with us (customer support inquiries)
- Device information (IP address, browser, device identifiers)
- Usage information (interaction and navigation data)
Personal Information Sources
- Directly from you
- Automatically through cookies and similar technologies
- From service providers
- From partners or third parties
How We Use Your Personal Information
- To provide, tailor, and improve our Services
- To process payments, orders, returns, and exchanges
- For marketing and promotional communications
- For security and fraud prevention
- To communicate with you and provide customer support
- To comply with legal obligations
How We Disclose Personal Information
- With Shopify and service providers
- With marketing and advertising partners
- With affiliates or corporate partners
- For legal, compliance, or business transactions
Relationship with Shopify
Our Services are hosted by Shopify. Information submitted to our store is shared with Shopify to provide and improve services. Shopify may process personal information in accordance with its own privacy policy.
Learn more at: Shopify Consumer Privacy Policy
Third-Party Websites
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Children’s Data
Our Services are not intended for children. We do not knowingly collect personal information from children under the age of majority.
Security and Retention
No security system is completely secure. We retain personal information only as long as necessary to provide services, comply with legal obligations, and enforce policies.
Your Rights and Choices
- Right to access or know your personal data
- Right to delete personal data
- Right to correct inaccurate data
- Right to data portability
- Right to manage communication preferences
International Transfers
Your personal information may be transferred and processed outside your country, including in regions with different data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions or wish to exercise your rights, contact us at:
Email: enquiry@stepwisehealth.in
Address: Chennai, Tamil Nadu, India