Terms and Conditions

Welcome to stepwisehealth.in By accessing or using M.V. Diabetes Foot Care, you agree to comply with and be bound by the following terms and conditions. We request that you carefully read these terms before using our website.

Acceptance of Terms

You agree to be bound by these terms and conditions by accessing or using this website, and you confirm that you have read and understand them. Please avoid using our website if these terms are unacceptable to you.

Ordering and Payment

  • Product Information: We work hard to ensure that the information about our products is correct on our website. However, we cannot guarantee that product descriptions are precise or full.
  • Order Confirmation: An email confirming receipt of your order will be sent to you after you place an order. This email does not constitute acceptance of your order; it is a confirmation that we have received it.
  • Payment: We accept various payment methods as specified on our website. Payment must be made in full before the dispatch of your order.


  • Shipping Timeline: Our standard shipping timeline is a minimum of 2 days and a maximum of 7 days from the date of order confirmation.
  • Delivery Address: It is your responsibility to provide an accurate shipping address. We are not responsible for any delays or non-delivery due to incorrect or incomplete address information.

Returns and Refunds

  • Return Policy: You have 5 days from the date of delivery to request a return. To be eligible for a return, the product must be unused and in the same condition as received, with all original tags and packaging.
  • Refund Policy: Refunds will be processed within 5-7 working days from the date of approval of the return. The refund will be issued using the original payment method.

Cancellation Policy
Once an order is placed at M.V. Diabetes Foot Care, cancellations are not permitted. We pride ourselves on swift order processing. Please review your order carefully before confirming. In rare cases of system errors or exceptional circumstances, contact us for assistance. We appreciate your understanding as this policy ensures efficient service.

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use and protect your personal information.

Intellectual Property
All content on this website, including text, graphics, logos, images, and software is the property of M.V. Diabetes Foot Care and is protected by international copyright laws.

Changes to Terms and Conditions
The terms and conditions on this website are subject to change at any time without previous notice. Any changes made to the website will be effective as soon as they are posted.

Contact Information
Please contact us if you have any queries or worries regarding our terms and conditions.

M.V. Diabetes Foot Care
Official Email: acctsfootcare@mvdiabetes.in

Thank you for choosing M.V. Diabetes Foot Care.

Happy shopping!

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What are diabetic shoes?

Diabetic shoes, also known as therapeutic shoes, are specially designed to reduce the risk of skin breakdown in diabetics with co-existing foot disease. They have a wider toe box, non-binding uppers, and special insoles to minimize pressure points and prevent blisters and sores.

Why do people with diabetes need special shoes?

People with diabetes are at a higher risk for foot problems due to poor circulation and neuropathy. Diabetic shoes help to prevent foot injuries, enhance comfort, and promote better blood flow, reducing the risk of foot ulcers and infections, which can lead to serious complications.

How do I know if I need diabetic shoes?

If you have diabetes, especially with a history of foot problems, poor circulation, neuropathy, or foot deformities, you might benefit from diabetic shoes. Consult with your doctor or a podiatrist who can evaluate your foot health and determine if diabetic shoes are appropriate for you.

Can diabetic shoes be stylish, or are they all medical-looking?

Modern diabetic shoes come in various styles, including athletic shoes, boots, dress shoes, and casual designs. Manufacturers now focus on creating options that are both functional and fashionable, so you don't have to sacrifice style for comfort and safety.

How do I get diabetic shoes?

Diabetic shoes are often prescribed by a doctor and should be fitted by a qualified professional, like a podiatrist or a certified pedorthist. The fitting process includes measuring your feet and assessing any specific foot health needs you might have. Depending on your insurance, the cost of these shoes may be partially or fully covered.